Wednesday, August 29, 2012

TO: AVIS Customer Service Comments & Feedback

RA 555167001
Reservation Nr 07238339-US-3

I continue to be aggravated with the service staff at HSV.

When I turned the key in my KIA OPTIMA SILVER Sunday, 26 Aug evening, two (2) indicators on the dash let me know the vehicle suffered from LOW TIRE PRESSURE: the tire icon on the tachometer was lit and the words LOW TIRE PRESSURE were glowing inside the speed indicator. Why can I see these signs and the driver who takes the vehicle to the service area as well as the driver who returns the vehicle to the pickup slot do not?

 I drove about looking for the service area in hopes of "airing up" but did not find it. The lone agent on duty was behind the counter in the baggage claim section of HSV; he would not have been able to assist.

I considered not bothering with proper inflation for the week ... if it doesn't bother them, why should it bother me? But, I relented, invested a dollar in quarters, and added air to all tires in hopes of getting the one or more that was low.

This is not the first time I have reported low tire pressure on my rental units from HSV AVIS.

 I may have to move to another agency if your HSV staff can't get it together ... soon.

Submitted ~0700 CT, Tue, 28 Aug 2012

1 comment:

Ali said...

what is the Toll Free number of Avis Company which is established in noida, india. plz find reply urgent.